Our Design Process
INITIAL BUDGET – We will provide a tiered budget number based on your project needs. This is a non-binding estimate meant to be for budgeting purposes. To produce a budget we will need to collect some information. This would be a measurement of the space and include floors, walls, windows, doors, appliances, ceiling height and pictures of the space. There are 2 ways to provide the information. You can follow the instructions below to take your own measurements and send them to us. The second option is to have us come out and do a field measure for you. There is a $100 fee for us to come out and measure. This fee is applied to your project, should you purchase. If you decide not to purchase then this fee is non-refundable.
DESIGN AND SELECTION – If you wish to proceed with a detailed design and estimate, then we will need to collect a retainer. This retainer is based on the Budget number we provided. The retainer fee schedule is below. The retainer fee is applied to your project once purchased. If you do not purchase then the retainer fee is non-refundable. What is included in this phase. You will get 2 meetings with a designer, a field measure if not previously purchased above, a design with details, and 2 revisions. Additional revisions are charged at $100/hr.
RETAINER FEE SCHEDULE:
Under $30,000 =$500
Over $30,000 = $1000
REVIEW AND APPROVAL – After your initial meeting you will receive a design and estimate. After that you can review the info and schedule a follow up review of the project with your designer. At this point we can make revisions to get you to your final design and proposal. Once you are good with this you can approve the proposal. At this time we will take the material deposit. Materials payment is 100% to start the orders. The Labor on the job is billed as the specific phases are done. Your retainer will be applied to the labor.
ORDERING AND SCHEDULING – Once we have your approved proposal and deposit, we will order materials and store them in our warehouse. Our Install Coordinator will then contact you or your contractor to schedule delivery and installation. Our Install Coordinator will stay in contact throughout the job. You may also see our Field Supervisor. The Field Supervisor will be overseeing deliveries and installation. He will assist in punch items throughout your project.
JOB COMPLETION – Our field supervisor will inspect the job and review any punch items with you or your contractor. Once complete we will make sure all payments are made and you should receive an email to review your experience with us.
We strive to provide quality work and happy customers. Our ultimate goal is for you to love your new space. If for any reason you have a problem please contact our Store Manager. Your installation is covered for 1 year. If we can be of any help to you please reach out.